Integrating essential bodies of knowledge, this book provides comprehensive framework for organizations to assess their development and maintenance processes, implement improvements, and measure progress across their life cycle. It covers the basic concepts of process improvement, details the generic goals and practices, and the 22 process areas.
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Popis
Integrating essential bodies of knowledge, this book provides comprehensive framework for organizations to assess their development and maintenance processes, implement improvements, and measure progress across their life cycle. It covers the basic concepts of process improvement, details the generic goals and practices, and the 22 process areas.
Parametry
| Rok vydání | 2006 |
| Autor | Mary Beth Chrissis, Mike Konrad, Sandy Shrum |
| Počet stran | 704 |
| Výrobce | Addison-Wesley Professional |
| Jazyk | anglické |
